{"id":11860,"date":"2025-09-26T08:12:28","date_gmt":"2025-09-26T06:12:28","guid":{"rendered":"https:\/\/www.afh-luebeck.de\/?page_id=11860"},"modified":"2026-09-28T09:38:50","modified_gmt":"2026-09-28T07:38:50","slug":"fachassistent","status":"publish","type":"page","link":"https:\/\/www.afh-luebeck.de\/en\/fort-und-weiterbildung\/fachassistent\/","title":{"rendered":"Hearing Care Assistant"},"content":{"rendered":"<div class=\"slider-wrap\"><div class=\"slider\"><div class=\"slide\"><div class=\"container\"><div class=\"slide_image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1331\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-scaled.jpg\" class=\"attachment-2000xauto size-2000xauto\" alt=\"\" srcset=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-scaled.jpg 2560w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-300x200.jpg 300w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-scaled-600x399.jpg 600w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-1024x682.jpg 1024w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-768x511.jpg 768w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-1536x1022.jpg 1536w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild1-cad-von-otoplastiken-2048x1363.jpg 2048w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><div class=\"slide_content\"><p class=\"title\">Hearing Care Assistant \u2013 Fundamentals Module<br \/>\r\nBI H\u00f6rakustik Servicegesellschaft mbH<\/p><\/div><\/div><\/div><div class=\"slide\"><div class=\"container\"><div class=\"slide_image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-scaled.jpg\" class=\"attachment-2000xauto size-2000xauto\" alt=\"\" srcset=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-scaled.jpg 2560w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-600x400.jpg 600w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-1024x683.jpg 1024w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-768x512.jpg 768w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-1536x1024.jpg 1536w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a1522-biha-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><div class=\"slide_content\"><p class=\"title\">Basic Audiometry Knowledge Module<br \/>\r\nfrom BI H\u00f6rakustik Servicegesellschaft mbH<\/p><\/div><\/div><\/div><div class=\"slide\"><div class=\"container\"><div class=\"slide_image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1299\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-scaled.jpg\" class=\"attachment-2000xauto size-2000xauto\" alt=\"\" srcset=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-scaled.jpg 2560w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-300x195.jpg 300w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-scaled-600x390.jpg 600w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-1024x665.jpg 1024w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-768x499.jpg 768w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-1536x998.jpg 1536w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2020\/02\/bild3-seminare-2048x1331.jpg 2048w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><div class=\"slide_content\"><p class=\"title\">Basic Knowledge Module: Counseling, Fitting, and Assistive Systems<br \/>\r\nfrom BI H\u00f6rakustik Servicegesellschaft mbH<\/p><\/div><\/div><\/div><div class=\"slide\"><div class=\"container\"><div class=\"slide_image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1331\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-scaled.jpg\" class=\"attachment-2000xauto size-2000xauto\" alt=\"\" srcset=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-scaled.jpg 2560w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-scaled-300x200.jpg 300w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-scaled-600x399.jpg 600w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-1024x682.jpg 1024w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-768x511.jpg 768w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-1536x1022.jpg 1536w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2021\/03\/aha_45387-2048x1363.jpg 2048w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><div class=\"slide_content\"><p class=\"title\">Basic Knowledge: Service and Repair Module<br \/>\r\nfrom BI H\u00f6rakustik Servicegesellschaft mbH<\/p><\/div><\/div><\/div><div class=\"slide\"><div class=\"container\"><div class=\"slide_image\"><img loading=\"lazy\" decoding=\"async\" width=\"1564\" height=\"1042\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9210-biha-scaled-e1753339244193.jpg\" class=\"attachment-2000xauto size-2000xauto\" alt=\"\" \/><\/div><div class=\"slide_content\"><p class=\"title\">Basic Knowledge of Ear-Mold Technology Module<br \/>\r\nfrom BI H\u00f6rakustik Servicegesellschaft mbH<\/p><\/div><\/div><\/div><div class=\"slide\"><div class=\"container\"><div class=\"slide_image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-scaled.jpg\" class=\"attachment-2000xauto size-2000xauto\" alt=\"\" srcset=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-scaled.jpg 2560w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-600x400.jpg 600w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-1024x683.jpg 1024w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-768x512.jpg 768w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-1536x1024.jpg 1536w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2025\/07\/6z5a9073-biha-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><div class=\"slide_content\"><p class=\"title\">Basic Milling Knowledge Module<br \/>\r\nfrom BI H\u00f6rakustik Servicegesellschaft mbH<\/p><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"twoColumnContent Gray yes\"><div class=\"titleSection\"><h2 class=\"title Center\">Basic Knowledge for Hearing Care Assistant Specialists<\/h2><h3 class=\"subtitle Center\">BI H\u00f6rakustik Servicegesellschaft mbH<\/h3><\/div><div class=\"twoBlocks\"><div class=\"leftSection\"><p>The &#8220;Hearing Care Assistant&#8221; program qualifies your staff for practical tasks within the specialist practice while offering opportunities for career advancement.<br \/>\nThe dual training system forms the foundation of the high professional standards and outstanding customer satisfaction found in the hearing care trade. The path involving a three-year apprenticeship\u2014combining on-the-job training at a specialist practice with instruction at the vocational school and the Academy in L\u00fcbeck\u2014leading to the journeyman\u2019s examination and eventually the Master Hearing Care Professional qualification, will remain the standard and preferred route for a career in this field.<\/p>\n<p>However, there are individuals and life circumstances for whom the dual training model is not the right entry point into the hearing care profession\u2014whether because the apprenticeship format does not suit the individual or because the goal of obtaining a journeyman\u2019s certificate seems out of reach.<br \/>\nTo address these situations, the Academy for Hearing Care (via its service subsidiary) offers a modular course system designed to provide flexible, practice-oriented preparation for roles within a hearing care business.<\/p>\n<\/div><div class=\"rightSection\"><p>Depending on personal aptitude and interests, participants can take various modules\u2014such as those covering audiometry or providing advice on assistive systems and home-based equipment.<br \/>\nThis approach offers complete flexibility regarding both course content and scheduling, allowing for a gradual progression toward more complex and responsible tasks based on each individual&#8217;s development and interests.<\/p>\n<p>The specialist assistant role is not a dead end, either: with the full range of advanced modules and sufficient practical experience, the skills acquired can be demonstrated through an external journeyman\u2019s examination, leading to a formal vocational qualification. The Academy supports this pathway as well.<\/p>\n<p>We look forward to implementing this program and enabling even more people to pursue an exciting, fulfilling, and responsible career in our skilled trade.<\/p>\n<\/div><\/div><\/div>\n\n\n<nav class=\"anchor-sticky-nav\">\n<ul class=\"anchor-nav\">\n<li><a href=\"#grundlagen\">Fundamentals<\/a><\/li>\n<li><a href=\"#audiometrie\">Audiometry<\/a><\/li>\n<li><a href=\"#beratung\">Consulting<\/a><\/li>\n<li><a href=\"#fraesen\">Milling<\/a><\/li>\n<li><a href=\"#kaufmaennisch\">Commercial Tasks<\/a><\/li>\n<li><a href=\"#otoplastik\">Otoplastics<\/a><\/li>\n<li><a href=\"#service\">Service<\/a><\/li>\n<\/ul>\n<\/nav>\n\n\n\n<div id=\"grundlagen\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--white\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">The foundational module is a prerequisite for all subsequent courses and prepares participants to acquire the various practical skills needed in a hearing care practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The module takes place entirely online. We provide multimedia self-study units on the learning platform that can be completed at your own pace and in any order. To complete the module, you must work through all the learning content and pass a final test for each topic.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Structure and function of the ear and anatomical basics of the hearing process<\/li>\n<li>Fundamentals of audiometry and the reading and interpretation of audiograms<\/li>\n<li>Types, components, and operating principles of various hearing aids<\/li>\n<li>Fundamentals of customer communication and interacting with different customer types<\/li>\n<li>Conducting initial consultations and gathering relevant customer information<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform containing self-study materials<\/li>\n<li>Access duration: 3 months from receipt of access details<\/li>\n<li>Fundamentals of customer communication and dealing with different customer types<\/li>\n<li>Certificate of successful completion<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 410,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n<div id=\"audiometrie\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--gray\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">The &#8220;Basic Audiometry&#8221; course provides practical preparation for performing hearing tests in a specialist practice. It covers both pure-tone and speech audiometry, including masking techniques.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The course is held as a two-day practical workshop at the Hearing Acoustics Campus in L\u00fcbeck. Participants are required to acquire the necessary foundational knowledge independently prior to the practical session. To facilitate this, we provide multimedia self-study modules on our learning platform, which can be completed at your own pace and in any order.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Conducting preliminary audiological consultations, evaluating customer information prior to audiometry, and selecting appropriate audiometric procedures<\/li>\n<li>Competent operation of the measurement system and correct placement of transducers<\/li>\n<li>Instructing the customer on pure-tone audiometry and selecting appropriate settings based on the preliminary consultation<\/li>\n<li>Performing masking measurements in accordance with pure-tone audiometry masking protocols<\/li>\n<li>Correct placement of headphones<\/li>\n<li>Selecting appropriate presets for speech audiometry, providing full instructions for the procedure, and conducting measurements in the correct sequence<\/li>\n<li>Calculating and setting required levels<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform containing self-study materials<\/li>\n<li>Access period: until the practical session; access granted approx. 4 weeks prior to the session<\/li>\n<li>Practical workshop at the Hearing Acoustics Campus in L\u00fcbeck (2 days)<\/li>\n<li>Work with hearing-impaired test subjects<\/li>\n<li>Materials and tools<\/li>\n<li>Certificate of successful participation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 1300,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n<div id=\"beratung\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--white\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">Dieses Modul bereitet praxisnah auf unterst\u00fctzende T\u00e4tigkeiten bei der H\u00f6rsystemanpassung vor. Von der Beratung \u00fcber die Erstanpassung (FirstFit) und InSitu-Perzentilanalyse bis zur Feineinstellung. Zudem werden Strategien zur Nutzung von H\u00f6rassistenzsystemen, h\u00e4uslichen Anlagen, digitalen \u00dcbertragungsanlagen und Apps vermittelt.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Conducting consultations on hearing system provision<\/li>\n<li>Recommending suitable hearing system solutions<\/li>\n<li>Performing the initial fitting of hearing systems<\/li>\n<li>Carrying out basic fine-tuning of hearing system settings using fitting aids<\/li>\n<li>Configuring various hearing aid programs<\/li>\n<li>Conducting tolerance tests to verify MPO (Maximum Power Output)<\/li>\n<li>Adjusting to target curves using a 2cc coupler; performing REUG measurements and target-curve fitting via in-situ ear measurements<\/li>\n<li>Presenting the benefits of assistive listening systems; conducting a needs analysis and selecting suitable systems<\/li>\n<li>Configuring assistive listening systems to meet customer needs and explaining their use, handling, and maintenance<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform containing self-study materials<\/li>\n<li>Access period: until the practical session; access granted approx. 4 weeks prior to the session<\/li>\n<li>Practical workshop at the Hearing Acoustics Campus in L\u00fcbeck (5 days)<\/li>\n<li>Work with hearing-impaired test subjects<\/li>\n<li>Materials and tools<\/li>\n<li>Certificate of successful participation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 2500,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n<div id=\"fraesen\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--gray\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">The &#8220;Milling Basics&#8221; module provides practical preparation for crafting custom-made earmolds\u2014in ring, claw, and clasp styles\u2014from blanks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note: You must complete all online course material prior to the practical workshop in L\u00fcbeck. Passing the final test is a prerequisite for participation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Marking and milling an anatomically adapted basic shape on an earmold blank<\/li>\n<li>Performing drilling operations and final modifications<\/li>\n<li>Smoothing milled earmolds and rounding off edges that interface with the tissue<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform containing self-study materials<\/li>\n<li>Access period: until the practical session; access granted approx. 4 weeks prior to the session<\/li>\n<li>Practical workshop at the Hearing Care Campus in L\u00fcbeck (3 days)<\/li>\n<li>Work with hearing-impaired test subjects<\/li>\n<li>Materials and tools<\/li>\n<li>Certificate of successful participation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 1500,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n<div id=\"kaufmaennisch\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--white\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">The &#8220;Basic Commercial Tasks&#8221; course provides practical preparation for dealing with issues regarding statutory warranties and customer legal capacity\u2014situations frequently encountered in hearing care practices. It also covers product presentation and marketing, as well as written communication with customers, authorities, and business partners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The course is conducted entirely online. We provide multimedia self-study units on the learning platform that can be completed at your own pace and in any order. To complete the module, you must work through all the course material and pass a final test for each topic.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Designing product displays based on the AIDA model<\/li>\n<li>Understanding legal capacity in sales contracts<\/li>\n<li>Insight into General Terms and Conditions (GTC)<\/li>\n<li>Explaining warranty issues during customer interactions<\/li>\n<li>Structuring business letters and emails<\/li>\n<li>Fundamentals of business correspondence<\/li>\n<li>Explaining the commercial dunning process<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform with self-study materials<\/li>\n<li>3 months from receipt of access details<\/li>\n<li>Certificate of successful completion<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 200,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n<div id=\"otoplastik\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--gray\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">The &#8220;Otoplastik&#8221; (Ear Mold) basics course provides practical preparation for creating ear canal packs and taking impressions of the client&#8217;s ear.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note: You must complete all online course material prior to the practical workshop in L\u00fcbeck. Passing the final test is a prerequisite for participation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Safely performing otoscopy to assess the size and shape of the ear canal<\/li>\n<li>Preparing custom cotton packing and professionally modifying standard packing materials<\/li>\n<li>Inserting packing and assessing its positioning and seal<\/li>\n<li>Performing ear impressions under supervision, ensuring correct syringe handling during the process<\/li>\n<li>Smoothing and rounding off earmolds and safely finishing fractured edges<\/li>\n<li>Sealing treated areas with lacquer to prevent allergic tissue reactions<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform containing self-study materials<\/li>\n<li>Access period: until the practical session date; access granted approx. 4 weeks prior to the session<\/li>\n<li>Practical workshop at the Hearing Aid Acoustics Campus in L\u00fcbeck (1 day)<\/li>\n<li>Materials and tools<\/li>\n<li>Certificate of successful participation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 650,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n<div id=\"service\" class=\"anchor-target\"><\/div>\n\n\n\n<div class=\"custom-box custom-box--white\">\n<div class=\"custom-box__inner\">\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\"><div class=\"titleWithSubtitle \"><\/div>\n\n\n<p class=\"wp-block-paragraph\">The &#8220;Service Basics&#8221; module provides practical preparation for the standard cleaning, maintenance, and repair procedures for hearing systems and earmolds encountered during daily customer interactions in a hearing care practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note: You must complete all online learning content prior to the practical workshop in L\u00fcbeck. Passing the final test is a prerequisite for participation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:37.5%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">Course objectives at a glance<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Fault analysis of hearing systems of various designs, including documentation of identified defects, identification of root causes, and determination of appropriate remedial measures<\/li>\n<li>Mechanical cleaning of hearing systems (microphone openings, wax filters, controls, power supply\/battery compartment\/charging cradle)<\/li>\n<li>Replacement of defective components (e.g., ear hooks, filters, receiver units)<\/li>\n<li>Removal of debris from earmolds; cutting sound tubes to length and pre-bending them, using appropriate tools such as tube pliers<\/li>\n<li>Replacement of sound tubes on hard earmolds<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">The course price includes<\/h3>\n\n\n\n<ul class=\"custom-list\">\n<li>Access to the online platform containing self-study materials<\/li>\n<li>Access period: until the practical session date; access granted approx. 4 weeks prior to the session<\/li>\n<li>Practical workshop at the Hearing Aid Acoustics Campus in L\u00fcbeck (1 day)<\/li>\n<li>Materials and tools<\/li>\n<li>Certificate of successful participation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Price:<\/strong> 650,- \u20ac incl. VAT.<\/p>\n<\/div>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n<div  class=\"partnerSection\"><div  class=\"inner\"><h3 class=\"title\">Contact<\/h3><div class=\"flexSection\"><div class=\"imageContainer\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"267\" src=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2024\/11\/weiss_nane_1.jpeg\" class=\"attachment-400xauto size-400xauto\" alt=\"\" srcset=\"https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2024\/11\/weiss_nane_1.jpeg 1024w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2024\/11\/weiss_nane_1-600x400.jpeg 600w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2024\/11\/weiss_nane_1-768x512.jpeg 768w, https:\/\/www.afh-luebeck.de\/wp-content\/uploads\/2024\/11\/weiss_nane_1-300x200.jpeg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/div><div class=\"rightBox\"><p class=\"name\"><strong>Wei\u00df, Nane<\/strong><\/p><div class=\"freecont\"><p>Event Management<p><\/div><div><p>Telephone:<\/p><a href=\"tel:+494515029158\" target=\"_blank\">+49 (0)451 5029-158<\/a><\/div><div><p>Telefax:<\/p><a href=\"fax:+494515029109\" target=\"_blank\">+49 (0)451 5029-109<\/a><\/div><div><p>E-Mail:<\/p><a href=\"mailto:n.weiss@bi-akustik.de\" target=\"_blank\">n.weiss@bi-akustik.de<\/a><\/div><a class=\"btn\" href=\"mailto:n.weiss@bi-akustik.de?cc=f.hahn@bi-akustik.de&#038;subject=Anfrage%20f%C3%BCr%20Fortbildung%20zum%20Thema%20%5BThema%5D&#038;body=Sehr%20geehrte%20Damen%20und%20Herren,%0A%0Awir%20interessieren%20uns%20als%20Unternehmen%20f%C3%BCr%20Ihre%20Fortbildung%20zum%20Thema%20%5BThema%5D.%0AGerne%20w%C3%BCrden%20wir%20diese%20Schulung%20f%C3%BCr%20eine%20Gruppe%20von%20ca.%20%5BAnzahl%5D%20Teilnehmenden%20durchf%C3%BChren%20lassen.%20Bitte%20senden%20Sie%20uns%20hierzu%20ein%20unverbindliches%20Angebot%20sowie%20weitere%20Informationen%20zu%20Inhalten,%20m%C3%B6glichen%20Terminen%20und%20Durchf%C3%BChrungsformaten%20(z.%E2%80%AFB.%20Pr%C3%A4senz%20oder%20Online).%0AF%C3%BCr%20R%C3%BCckfragen%20stehe%20ich%20Ihnen%20selbstverst%C3%A4ndlich%20jederzeit%20gerne%20zur%20Verf%C3%BCgung.%0AVielen%20Dank%20im%20Voraus%20f%C3%BCr%20Ihre%20R%C3%BCckmeldung.%0A%0AMit%20freundlichen%20Gr%C3%BC%C3%9Fen%0A%5BIhr%20Name%5D%0A%5BIhr%20Unternehmen%5D%0A%5BKontaktdaten%5D\" target=\"_blank\">B2B Inquiry<\/a><\/div><\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fundamentals Audiometry Consulting Milling Commercial Tasks Otoplastics Service The foundational module is a prerequisite for all subsequent courses and prepares participants to acquire the various practical skills needed in a hearing care practice. The module takes place entirely online. We provide multimedia self-study units on the learning platform that can be completed at your own [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":361,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fuw.php","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-11860","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.5","language":"en","enabled_languages":["de","en"],"languages":{"de":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hearing Care Assistant - Academy of Hearing Acoustics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.afh-luebeck.de\/fort-und-weiterbildung\/fachassistent\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hearing Care Assistant - 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